Student Grievance Policy

A grievance is a formal complaint made by a student arising from an alleged action of the WTC or any of its faculty members, administrators, staff, or students. Such action is claimed to be unauthorized or unjustified and adversely affects the student's status, rights, or privileges, including actions based on race, color, religion, gender, sexual orientation, ethnicity, age, or disability.

 Any student who has a complaint shall make a reasonable effort to resolve the matter on an informal basis before initiating a grievance. However, a student may request a grievance hearing by completing a grievance form WTC Grievance Form (jotform.com) on the WTC website. A grievance hearing committee will be organized and a committee decision will be presented to the grievance hearing committee.

 All student grievances proceeding correspondence will be handled via email or otherwise documented and placed in a secure file. An electronic copy of all correspondence will also be maintained. Copies of this information will be placed in the student’s official school file.

Student Grievance Procedure

The steps below are to be used when reporting complaints and grievances:

• Complete the grievance form WTC Grievance Form (jotform.com)

• Submit the original form to the WTC and keep a copy for your records.

• Expect a response from the campus administrator regarding a formal grievance hearing within 48 hours.

• Prepare to attend an in-person grievance hearing within 5 business days.

• Resolution outcomes will be submitted to the student within 5 business days

  If you are still dissatisfied, please write to:

This step should be taken only after the student has unsuccessfully attempted to resolve the matter with the school and has first filed a written and signed complaint form with the Campus President. To file a formal grievance or complaint please complete the form below.